If you are having issues with your TruckVault product, you may be able to find answers at our FAQ Page or by calling us directly at (800) 967-8107, or by contacting your local dealer. For detailed warranty information on your product, click the appropriate tab below.
- Standard TruckVault Warranty
- Extreme Series Warranty
- Third Party Products
Your TruckVault comes with a limited lifetime warranty.* TruckVault warrants you, the original TruckVault purchaser, that for as long as you own your TruckVault, so long as it is installed properly and utilized in the manner of its intent, that it will be free from defects resulting from inferior materials and/or workmanship.
TruckVault warrants to the original purchaser that it will, at its option, either repair without charge only the items listed in this warranty, or replace the original TruckVault with a TruckVault of equal value or model, based on current model availability. This warranty specifically excludes damage due to accidents, misuse, alterations, improper installation, or lack of proper care and maintenance as listed in this warranty.
Warranty Guidelines:
- This warranty does not apply to other accessories or equipment installed by anyone.
- This warranty does not apply to damage due to accidents, misuse, off-road driving, alterations, acid rain, airborne fallout (chemical, tree sap, etc.), salt, road hazards, hail, wind storms, floods and other natural disasters, lack of proper care, and maintenance or normal wear and tear. Minor abrasion of paint on truck beds and elsewhere where the TruckVault contacts the truck is considered normal wear and tear.
- This warranty does not apply to an improperly installed TruckVault.
- This warranty does not apply to damage resulting from using any TruckVault without cover or without being enclosed in vehicle.
- Drawer locks are covered independently by the lock manufacturer's warranty. Locks are warranted for one year by the lock manufacturer.
All repairs shall be performed by TruckVault or any authorized TruckVault Distributorship only upon permission being received from the TruckVault Service Manager at TruckVault Headquarters. TruckVault does not authorize any person to create on its behalf, any obligation with respect to the TruckVault except as provided in this limited lifetime warranty.
Your Extreme Series TruckVault arrives with a one year warranty. TruckVault warrants you, the original TruckVault purchaser, that for a period of one year from when you receive your Extreme All Weather TruckVault so long as it is installed properly and utilized in the manner of its intent that it will be free from defects resulting from inferior materials and or workmanship. Drawer locks are covered independently by the lock manufactures warranty.
TruckVault warrants to the original purchaser that it will, at its option, either repair without charge only the items listed in this warranty, or replace the original TruckVault with a TruckVault of equal value or model, based on current model availability. This warranty specifically excludes damage due to accidents, misuse, alterations, improper installation, or lack of proper care and maintenance as listed in this warranty.
Exclusions from limited warranty
- This limited warranty does not apply to other accessories or equipment installed by anyone.
- This limited warranty does not apply to damage due to accidents, misuse, alterations, acid rain, airborne fallout (chemical, tree sap, etc.) salt, road hazards, hail, wind storm, floods and other natural disasters, lack of proper care, and maintenance or normal wear and tear. Minor abrasion of paint on truck beds and elsewhere where the TruckVault contacts the truck is considered normal wear and tear.
- This limited warranty does not apply to an improperly installed TruckVault.
- Locks are warranted for one year by the lock manufacturer.
All repairs shall be performed by TruckVault or any authorized TruckVault Distributorship only upon permission being received from the TruckVault Service Manager at TruckVault Headquarters... TruckVault does not authorize any person to create, on its behalf, any obligation with respect to the TruckVault except as provided in this limited warranty.
The following only covers warranties, not instructions or further information about the product. For specific information, click the link at the beginning of each product's respective section.
(For instructions on operating this lock, click here)
This product is warranted to be free from defects in material and worksmanship under normal use and service for a period of one (1) year. However, this warranty does not cover problems arising out of improper installation or use. Our only liability, whether in tort or in contract, under this warranty is to repair or replace products which are returned to the factory, shipping charges prepaid to the address shown within the one (1) year warranty period.
Our warranty shall only apply if the item returned is found by analysis by factory personnel to be defective.
This warranty is in lieu of and not in addition to any other warranty or condition, express or implied, including without limitation merchantability, fitness for purpose or absence of latent defects.
(For instructions on operating this lock, click here)
Supra, 4001 Fairview Industrial Dr. SE, Salem, Oregon 97302
1-800-225-2974
Supra warrents the original buyer of its product for a period of one year after the date of purchase that the QuickAccess Lock is free from defects in workmanship and materials. This warranty does not cover forgotten or incorrectly set combinations. The foregoing warranty does not cover damage caused by abuse or misuse. Supra does not warrant that this product cannot be broken into.
SUPRA LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THIS WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Except to the extent that such limitation may be prohibited or limited by federal or state law, the foregoing repair/replacement remedy is the exclusive remedy for defects in products.
IN NO EVENT WILL SUPRA BE LIABLE FOR LOSS OF USE, LOST PROFITS, THEFT, PROPERTY DAMAGE, OF SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY SORT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY SORT, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN THE EVENT ANY OF THE ABOVE LIMIATIONS ARE HELD UNENFORCEABLE, SUPRA'S LIABILITIY FOR ANY DAMAGES TO YOU OR ANY PARTY SHALL NOT EXCEED THE PURCHASE PRICE YOU PAID, REGARDLESS OF THE FORM OF ANY CLAIM. IN NO EVENT MAY A CLAIM OF ANY SORT BE ASSERTED AGAINST SUPRA MORE THAN ONE YEAR AFTER THE ACCRUAL OF THE CLAIM.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
211 Township Street
Sedro Woolley WA 98284
Fax: 360.855.2239
6:00am - 4:30pm PST
- Download the catalog to your computer
- Or, simply call us at (800) 967-8107.
